Privacy Policy

1. Introduction

The Beauty Lounge ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone number, email address, mailing address)
• Appointment and service history
• Health information relevant to services (allergies, skin conditions, medications)
• Payment information (processed securely through third-party payment processors)
• Photos of service results (with your consent)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our beauty services
• Scheduling and managing appointments
• Processing payments and maintaining financial records
• Communicating about appointments, services, and promotions
• Ensuring health and safety during treatments
• Marketing our services (with your consent)
• Maintaining client records and service history
• Complying with legal and regulatory requirements

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties.

4.2 Limited Sharing

We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us (payment processors, booking systems, email services)
• When required by law or to protect our rights
• In case of business transfer or sale (with notification)

5. Third-Party Services

5.1 Booking System

We use Vagaro for online booking. Their privacy policy governs information collected through their platform.

5.2 Payment Processing

Payment information is processed by secure third-party payment processors. We do not store complete credit card information.

5.3 Email Services

We may use email service providers to send appointment reminders and marketing communications.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website usage
• Provide personalized content

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

7. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure data storage and transmission
• Limited access to personal information
• Regular security assessments
• Staff training on privacy protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services
• Maintain business records
• Comply with legal requirements
• Resolve disputes

Client records are typically maintained for a minimum of 7 years as required by professional standards and legal requirements.

9. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Opt out of marketing communications
• Request deletion of your information (subject to legal requirements)
• Request information about how your data is processed

To exercise these rights, please contact us using the information provided below.

10. Marketing Communications

We may send you promotional emails about our services, special offers, and beauty tips. You can opt out of these communications at any time by:

• Clicking the unsubscribe link in any email
• Contacting us directly
• Updating your preferences during your visit

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

We will respond to your inquiry within 30 days.